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Leasing & tenant law · 10/21/2026

Study links NYC tenant right to counsel to fewer ER visits

A study led by UCLA Health found that New York City's tenant right-to-counsel program is linked to fewer emergency department visits in high-risk neighborhoods, Newswise reports. The full article was not available. Details on the data, time period and specific neighborhoods were not provided.

NReported by NewswiseRead the original ↗

Photo: NYU FC (Wikis Take Manhattan 2009 participant), CC BY-SA 3.0

What happened

A UCLA Health-led study found that emergency room visits dropped in the first New York City neighborhoods where the city began giving free eviction lawyers to low-income tenants. Newswise carried the announcement. The City reported the details, saying the study was published Wednesday in the Journal of General Internal Medicine.

According to The City, researchers reviewed more than 8 million emergency department visits from January 2016 to February 2020. They counted only visits by city residents who were uninsured or on Medicaid. The researchers chose that group because right-to-counsel help is limited to people below a certain income level. In the first 10 ZIP codes where the program started, there were at least 26 fewer emergency visits per 10,000 residents. In ZIP codes added in later phases, the rate did not change.

The study also found that emergency visits tied to mental health and substance use rose after the program rolled out. Lead author Dr. Katherine Chen, an assistant professor at UCLA's David Geffen School of Medicine, called the program a leading possible explanation for the drop, not a proven cause. She said her team plans more research.

The City reported that New York launched the nation's first right-to-counsel program as a pilot in 2016. It began in 10 ZIP codes chosen for factors like high rates of shelter entries and evictions, including Crown Heights and Bedford-Stuyvesant in Brooklyn, parts of Staten Island's North Shore, Harlem, and Tremont and Kingsbridge in the Bronx. It grew by five ZIP codes at a time over about three years and went citywide in March 2020, two years ahead of schedule, largely because of COVID. The study period ended before that expansion.

Key facts

Journal
Journal of General Internal Medicine
Lead author
Dr. Katherine Chen, UCLA David Geffen School of Medicine
Visits studied
More than 8 million ER visits by uninsured and Medicaid NYC residents
Study period
January 2016 to February 2020
Main finding
At least 26 fewer ER visits per 10,000 residents in the first 10 ZIP codes
Later phases
No change in ER visit rates
Other finding
Mental health and substance use ER visits increased
Program history
Pilot began 2016 in 10 ZIP codes; citywide March 2020

What it means

Tenants and voucher holders

The study adds to evidence that free eviction lawyers may help low-income tenants beyond the courtroom. The researchers say it does not prove the program caused the drop in ER visits.

Landlords

Nothing in the study changes Housing Court rules. Owners in eviction cases should still expect that income-eligible tenants may be represented by a free attorney.

Caseworkers

This research can support referrals of at-risk clients to right-to-counsel lawyers. The rise in mental health and substance use ER visits is a reminder that legal help alone may not meet every need.

Why it matters Caseworkers

It suggests legal help for tenants facing eviction may be tied to better health outcomes, which can matter when helping clients in housing court.

Not known yet

  • Why the drop in ER visits appeared only in the first 10 ZIP codes and not in later phases
  • Why mental health and substance use ER visits went up
  • Whether the findings hold after the 2020 citywide expansion and the pandemic
  • What the planned follow-up research will examine

Background

In New York City, tenants facing eviction cases in Housing Court can get free legal representation through the right-to-counsel program if they meet income rules. The program is run by the Office of Civil Justice within HRA/DSS, which contracts with nonprofit legal providers. Tenants above the income limit may still get brief legal advice. Landlords bring eviction cases in Housing Court, which is part of the state court system, not a city agency.

Also drawn from: ER Visits Dropped Where NYC Provided Free Eviction Lawyers, New Research Shows (The City)

Summary written by Bulwark from Newswise’s reporting; the original article was not fully available, so check the source for details. The original story is at Newswise. This is general information, not legal advice.

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