Leasing & tenant law · 10/21/2026
Study links NYC tenant right to counsel to fewer ER visits
A study led by UCLA Health found that New York City's tenant right-to-counsel program is linked to fewer emergency department visits in high-risk neighborhoods, Newswise reports. The full article was not available. Details on the data, time period and specific neighborhoods were not provided.
NReported by NewswiseRead the original ↗

What happened
A UCLA Health-led study found that emergency room visits dropped in the first New York City neighborhoods where the city began giving free eviction lawyers to low-income tenants. Newswise carried the announcement. The City reported the details, saying the study was published Wednesday in the Journal of General Internal Medicine.
According to The City, researchers reviewed more than 8 million emergency department visits from January 2016 to February 2020. They counted only visits by city residents who were uninsured or on Medicaid. The researchers chose that group because right-to-counsel help is limited to people below a certain income level. In the first 10 ZIP codes where the program started, there were at least 26 fewer emergency visits per 10,000 residents. In ZIP codes added in later phases, the rate did not change.
The study also found that emergency visits tied to mental health and substance use rose after the program rolled out. Lead author Dr. Katherine Chen, an assistant professor at UCLA's David Geffen School of Medicine, called the program a leading possible explanation for the drop, not a proven cause. She said her team plans more research.
The City reported that New York launched the nation's first right-to-counsel program as a pilot in 2016. It began in 10 ZIP codes chosen for factors like high rates of shelter entries and evictions, including Crown Heights and Bedford-Stuyvesant in Brooklyn, parts of Staten Island's North Shore, Harlem, and Tremont and Kingsbridge in the Bronx. It grew by five ZIP codes at a time over about three years and went citywide in March 2020, two years ahead of schedule, largely because of COVID. The study period ended before that expansion.
Key facts
- Journal
- Journal of General Internal Medicine
- Lead author
- Dr. Katherine Chen, UCLA David Geffen School of Medicine
- Visits studied
- More than 8 million ER visits by uninsured and Medicaid NYC residents
- Study period
- January 2016 to February 2020
- Main finding
- At least 26 fewer ER visits per 10,000 residents in the first 10 ZIP codes
- Later phases
- No change in ER visit rates
- Other finding
- Mental health and substance use ER visits increased
- Program history
- Pilot began 2016 in 10 ZIP codes; citywide March 2020
What it means
Tenants and voucher holders
The study adds to evidence that free eviction lawyers may help low-income tenants beyond the courtroom. The researchers say it does not prove the program caused the drop in ER visits.
Landlords
Nothing in the study changes Housing Court rules. Owners in eviction cases should still expect that income-eligible tenants may be represented by a free attorney.
Caseworkers
This research can support referrals of at-risk clients to right-to-counsel lawyers. The rise in mental health and substance use ER visits is a reminder that legal help alone may not meet every need.
Why it matters Caseworkers
It suggests legal help for tenants facing eviction may be tied to better health outcomes, which can matter when helping clients in housing court.
Not known yet
- Why the drop in ER visits appeared only in the first 10 ZIP codes and not in later phases
- Why mental health and substance use ER visits went up
- Whether the findings hold after the 2020 citywide expansion and the pandemic
- What the planned follow-up research will examine
Background
In New York City, tenants facing eviction cases in Housing Court can get free legal representation through the right-to-counsel program if they meet income rules. The program is run by the Office of Civil Justice within HRA/DSS, which contracts with nonprofit legal providers. Tenants above the income limit may still get brief legal advice. Landlords bring eviction cases in Housing Court, which is part of the state court system, not a city agency.
Also drawn from: ER Visits Dropped Where NYC Provided Free Eviction Lawyers, New Research Shows (The City)
Summary written by Bulwark from Newswise’s reporting; the original article was not fully available, so check the source for details. The original story is at Newswise. This is general information, not legal advice.
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Photo: Andre Carrotflower, CC BY-SA 4.0