For tenants
Renting from a Bulwark-managed building.
Pay rent, report a repair, reach a person in an emergency, apply for an apartment. Voucher holders are welcome in every building we manage.
Pay rent
Pay by bank transfer, card or check. Ask your manager for your portal login. Program tenants pay their share only, the agency pays its part directly.
Repairs
Use the form below or call. Routine requests are dispatched the same business day; heat, water, gas, electrical and security issues are emergencies and are handled within the hour, any day.
Emergencies
Call (718) 000-0000 at any hour for no heat or hot water, flooding, a gas smell (leave the building and call 911 first), a lock-out or anything unsafe.
Maintenance request
Report a repair.
Tell us the building, the apartment and what is wrong. Add a photo if you can, it helps us send the right trade with the right parts. You will get a confirmation and a ticket number.
- Same-day dispatch for routine items
- Within the hour for heat, water, gas, electrical and security
- You are told when someone is coming
- Access only with your permission or in an emergency
Apply
Looking for an apartment?
Every building we manage follows the same written screening criteria, applied the same way to every applicant. Vouchers and program income. Section 8, CityFHEPS, FHEPS, HASA, SOTA and others, count in full. Application fees are capped by law and there is never a broker fee charged to you for a unit we list.
- Source-of-income protected
- Fair Chance for Housing Act compliant
- Written criteria available on request
- Program caseworkers welcome to contact us directly
Need to reach us?
Call or e-mail and a person will answer. For anything unsafe, call the emergency line first.