Questions, answered plainly.

A percentage of collected rent, agreed per building after a walk-through. No vendor mark-ups, no set-up fee, no termination penalty; 30 days’ notice either way.

From a two-family house to a multi-building portfolio, across all five boroughs. Most clients own between six and two hundred units.

Yes. DHCR annual registrations, RGB increases, lease riders, IAI / MCI rules under HSTPA and the Good Cause Eviction notices now required on most unregulated leases.

A monthly statement with every invoice attached and a live ledger whenever you want it. Decisions above your threshold come to you in writing first.

Usually within two weeks. We run month one in parallel with your previous arrangement so nothing falls between the two.

Under the FARE Act, whoever hires the broker. When an owner engages us to lease a unit, the owner pays a flat placement fee quoted in writing up front. Tenants are never charged a fee for a unit we list.

Identity, income, credit, rental history and public records against written criteria applied to everyone, in compliance with Fair Housing, source-of-income protection and the Fair Chance for Housing Act.

Yes. Placement-only owners get pricing, photography, listings, showings, screening, lease preparation and a move-in inspection, then take it from there.

Section 8 / HCV (NYCHA, HPD, HCR), CityFHEPS, FHEPS, HASA, SOTA, EHV, HUD-VASH and supportive-housing / scattered-site placements with nonprofit providers.

The agency’s share is paid directly to you monthly while the tenant is enrolled and the unit stays in compliance. The gaps come from lapsed paperwork, recertifications, re-inspections, increase requests, which is what we manage.

No. Source-of-income discrimination is illegal in New York City and State, and the city tests for it. It is also a missed opportunity: a program tenancy is a multi-year lease with a government payer.

Peeling paint, missing window guards or detectors, loose railings, uncovered outlets, windows that do not lock, a stove with a dead oven. We walk the unit against the checklist first.

Yes. Violation clearance is a stand-alone service with fixed pricing per item or per building after a free review. (Permit and licence expediting is a separate service, see Services.)

HPD certifications post within days of a proper filing. DOB items tied to an OATH summons clear once the Certificate of Correction is accepted, usually weeks. Items needing permits or hearings take longer, and you get a date for each.

Not usually; we can appear on your behalf with the correction evidence and request mitigation or dismissal. Never default, it adds the maximum penalty and removes the right to cure.

Yes, in every building we manage. Program income counts in full and caseworkers are welcome to contact us directly.