Leasing & tenant law · 10/30/2026
NYC Broker Fees Banned but Not Gone as City Ramps Up FARE Act Enforcement
Summonses obtained by The City Reporter show brokers still charging tenants fees under other names, such as "finders fee" or "management fee," or tying "off-market" apartments to a fee. The Department of Consumer and Worker Protection treats these as violations of the FARE Act, and OATH hears the cases. Even undisclosed $25 credit check fees drew fines.
Reported by BrownstonerRead the original ↗

What happened
THE CITY reported on 10/29/2026 that New York City brokers have kept charging tenants fees in disguised forms since the FARE Act took effect in 06/2025. Brownstoner republished the story on 10/30/2026. The FARE Act says that if a broker publishes a listing for a rental, the landlord pays that broker. The reporting draws on hundreds of pages of summonses and evidence. The Department of Consumer and Worker Protection (DCWP) issued these between 06/2025 and 04/2026, and THE CITY obtained them through a Freedom of Information Law request.
From the law's start through mid-October, New Yorkers filed more than 2,500 broker fee complaints and queries with DCWP. The agency says most lacked enough information to act on. DCWP issued 91 summonses alleging 130 violations. Of those, 55 violations resulted in $60,000 in penalties. The agency also got more than $24,000 in fees returned to tenants. The Office of Administrative Trials and Hearings (OATH) hears the cases.
DCWP says the violations take several forms. Some fees were renamed, such as a "finders fee" of one month's rent ($2,350) on a Woodside listing, a "real estate fee," and "management fees." Some brokers offered better odds or "off-market" units in exchange for a fee, which DCWP treats as illegal "conditioning." One broker, Diana Belorusets, paid a $1,125 penalty after telling Crown Heights applicants a fee would improve their chances. Coney Realty and Management was found in violation twice for requiring broker fees when tenants added roommates, including a $1,000 lease amendment fee in Hell's Kitchen. Some brokers were also fined for not clearly disclosing fees as small as $25 for background checks or credit reports.
In more than half of the over 70 summonses THE CITY reviewed with verifiable outcomes, brokers lost by default because they did not appear at the hearing. Some said they never knew about the summonses. DCWP Commissioner Sam Levine said brokers are served at their licensed address and can contest any service problem. He said complaints have declined in recent months and that monitoring of StreetEasy and other platforms suggests more landlords are complying.
Key facts
- Law
- FARE Act, in effect since 06/2025
- Enforcing agency
- Department of Consumer and Worker Protection (DCWP)
- Hearings
- Office of Administrative Trials and Hearings (OATH)
- Complaints and queries
- More than 2,500 through mid-October
- Summonses
- 91 summonses alleging 130 violations
- Penalties
- $60,000 from 55 violations
- Refunds to tenants
- More than $24,000
- Records period
- Summonses issued 06/2025 to 04/2026
What it means
Landlords
DCWP treats "management," "finders," refurbishing or move-in fees as disguised broker fees. It also cited a management company for requiring a broker fee when a tenant added a roommate. All listing fees, even $25 background or credit check fees, must be clearly and conspicuously disclosed.
Tenants and voucher holders
DCWP says a broker cannot require a fee for better odds or for access to an "off-market" unit. Saving texts and emails matters, because DCWP says most complaints lack enough detail to act on.
Caseworkers
When helping clients search, watch for renamed fees, bait-and-switch listings and "off-market" offers that come with a fee. These are the patterns DCWP has cited, and clients can report them to DCWP with documentation.
The highlights
- DCWP issued 91 summonses alleging 130 violations, with $60,000 in penalties.
- More than $24,000 in fees was paid back to tenants after 2,500+ complaints.
- Over half of 70+ reviewed cases ended in default because brokers skipped OATH hearings.
Why it matters
Landlords and agents who pass broker fees to tenants, rename them, or skip OATH hearings risk fines and default findings.
What to do: Pay your listing broker yourself and clearly disclose every tenant fee in each listing.
Not known yet
- How much of the $60,000 in penalties has actually been collected
- What information a complaint needs for DCWP to act on it
- How the remaining summonses, including the Marc Shagalow case, were resolved
- Whether the state will act on Levine's call to require public listings
Background
DCWP is the city agency that enforces many consumer protection laws. Its summonses are usually decided at OATH, the city's independent administrative tribunal. A party that does not appear at an OATH hearing can be found in violation by default. A request for a new hearing after a default is not automatically granted.
Also drawn from: These Records Show Broker Fee Violations as NYC’s Ban Began. Here’s What They Say. (The City)
Summary written by Bulwark from Brownstoner’s reporting. The original story is at brownstoner.com. This is general information, not legal advice.
Related
Follow Bulwark on WhatsApp
Deadline countdowns, rule changes, voucher rents and breaking NYC housing news in your WhatsApp Updates. Free.
Send the message that opens, then save our number. WhatsApp only shows updates from saved contacts.
Brooklyn, NY
Questions about what this means for your lease?
We manage and lease buildings across the five boroughs and keep owners on the right side of tenant law.
Photo: Andre Carrotflower, CC BY-SA 4.0